• Operational management

  • Finance

  • Food and beverage

  • Revenue management

  • E-distribution

  • Sales and marketing

  • Brand and product positioning

  • Human resources

  • Capital planning and execution

  • Construction

  • Design

We aim to regularly analyse each area: intelligently scrutinising costs and carefully evaluating effectiveness, identifying improvements and enhancing the customer experience to maximise revenue.

We strive, through our ownership or involvement to add value to all assets – those we manage directly and those managed by third party international hotel groups. Joint venture and brand partner relationships are an integral and important part for us.  At Felix, we see it as an important part to support the transition process for transforming independent hotels to become branded properties.